The 100% Guarantee label means that when you purchase a service marked with this label, you are entitled to a full refund if you’re not satisfied with the service provider's work.
Services Without the 100% Guarantee Label
If the service does not include the 100% Guarantee label, refunds are not eligible for "subjective taste calls." This means that simply saying, "I don't like it," is not an acceptable reason to request a refund. It’s similar to hiring a session musician for an in-person session - you are hiring them for their time on your project.
In many cases, if sellers don’t offer the 100% Guarantee it is because they have fixed upfront costs, such as studio time, engineers, or other resources.
However, regardless of the label, AirGigs will always provide refunds if the service provider fails to deliver.
Preventing Misuse of the 100% Guarantee
To maintain fairness for all parties, our team reviews every cancellation to ensure the 100% Guarantee is not being abused. It is important to note that this guarantee is not intended for "try-out" or audition scenarios.
Repeated cancellations that are not mutually agreed upon may result in account suspensions or limitations to protect the integrity of the platform