If a buyer asks you to accept payment directly, we strongly recommend against it. While it may seem like an easy alternative, accepting payments outside the AirGigs platform can expose you to potential risks and compromise your security.
Here’s why it’s important to keep all transactions on AirGigs:
- Secure Payment Processing: AirGigs ensures that you receive payment securely and on time, with funds released after the buyer approves your work.
- Protection Against Fraud: Scammers often target sellers by requesting off-platform payments to avoid oversight. Keeping payments on AirGigs protects you from these risks.
- Dispute Support: If there’s an issue with the order, AirGigs can only assist if the transaction was handled through the platform. Payments made off-platform leave you without support or recourse.
- Terms of Service Violation: Accepting payment outside of AirGigs is a violation of our Terms of Service, which can lead to account suspension, removal or fines.
If a buyer asks to pay you directly, we recommend politely explaining that payments must be processed through AirGigs for security and compliance reasons. If you’re concerned about the request, feel free to report it to us at help@airgigs.com, and we’ll look into it.
By keeping your transactions on AirGigs, you’re ensuring a safe, secure, and professional experience for yourself and other members of the community.