When you offer a 100% Guarantee, this means that a buyer is entitled to a full refund. This is very risky if you have out of pocket costs associated with delivering your service. If you don’t offer the 100% guarantee, a buyer can only dispute delivery based on a claim of negligence, which we will evaluate.
Some sellers offer the 100% guarantee as a way to incentivize bookings and build their AirGigs reviews. We leave the choice completely to you.