The 100% Guarantee is an optional setting that sellers can enable on their services to provide added confidence for buyers. When this setting is active, it means buyers are entitled to a full refund if they’re not satisfied with the delivered work.
Here’s how it works:
- Refunds Are Obligated: If you enable the 100% Guarantee on your service, AirGigs is required to issue a refund to the buyer if they request one due to dissatisfaction with the work.
- Set Clear Expectations: To prevent misunderstandings, make sure your service description is thorough and outlines exactly what buyers can expect from your service. This clarity helps ensure smooth transactions.
- Optional for Sellers: The 100% Guarantee is completely optional - it’s up to you whether or not to activate it for your services. Services without the 100% guarantee, are not eligible for a refund based on subjective taste calls from the buyer.
Offering the 100% Guarantee can help attract more buyers by building trust as the label appears on your service, but it’s important to carefully consider whether this level of flexibility works for you and your studio. If you have any questions about the guarantee, feel free to reach out to us at help@airgigs.com we’re happy to help!